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The participant from Chile has asked for a withdrawal fewer than two months ahead of submitting this grievance. The payment hasn’t been processed nonetheless. We contacted the casino, and it informed the player a few necessity to upload the photo from the again of the cardboard in a better quality.
immediately after interaction With all the casino, it was verified that every one requested payouts had been properly processed. The participant confirmed that she had been given her money, and the issue was successfully fixed.
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The participant from Brazil is complaining with regards to the prolonged verification procedure. The criticism was shut as resolved because the participant verified effective verification.
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The player from Chile had been struggling to validate her account for your earlier month, Even with quite a few interactions With all the On line casino. She regularly received automated emails stating the verification top quality was not enough. The On line casino experienced clarified which they had gained some paperwork but ended up still awaiting additional necessary types, which includes a photo of your back of her ID in addition to a selfie with her Keeping her ID and bank card.
The player's withdrawal is delayed for unknown motive. The criticism was closed as being the participant stopped responding.
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Regardless of our attempts to assist her, the participant had unsuccessful to answer our messages and questions. Due to this fact, we were not able to investigate even more and had to reject the grievance.
The technological storage or obtain is necessary for the genuine goal of storing Choices that aren't requested by the subscriber or user. figures figures
The player from Brazil had submitted a withdrawal ask for below two months ahead of contacting us. Winnings hadn't been received around that working day. The On line casino experienced responded, stating that some withdrawals experienced by now been processed and also the remaining would be addressed quickly. The player acknowledged the partial payment but expressed aggravation around the segmented payouts.
It is the worst casino in which I've invested my dollars due to the fact this casino would not pay, never commit your hard earned money men, I say this from my very own knowledge, I have attempted to withdraw my money that I received in numerous methods and they don't deposit it, I've sent all the things they request of me and very little, I have been waiting for 3 months to generally be paid out and I do not know who to show to. If any one knows, be sure to assistance me.
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